FAQ – Frequently Asked Questions

Frequently Asked Questions

How do I place an order?

Browse our catalog, click “Add to Cart” on any product, and proceed to checkout from the cart page. You can pay securely with a credit card, PayPal, or other supported methods.

How long does shipping take?

Standard orders are processed within 1-3 business days. Delivery typically takes 2-7 business days depending on your location.

Is shipping free?

Yes! We offer free worldwide shipping on every order — no minimum spend, anywhere in the world.

How do I return an item?

You have 30 days from delivery to return any item. Sign in, go to My Orders, and request a return label.

Which payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and bank transfers.

How can I contact customer support?

Email us at support@penifyshop.com or call +1 (555) 123-4567. Our team is available 24/7.